Our Story
An online store can only carry a business so far before the cracks start showing. The platform that handled early growth starts buckling under higher traffic, more SKUs, and increasingly complex fulfilment. Inventory syncs break. Checkout flows go untouched for years. Teams spend more time managing workarounds than actually growing revenue. The business has moved forward. The ecommerce infrastructure is still stuck where it started.
We watched that story repeat for years as a digital commerce consultancy, and eventually we stopped patching the symptoms and built ECOM360 to solve the root cause. Too many brands were trapped between a setup they’d outgrown and an enterprise overhaul they weren’t ready for. What they needed was a partner who understood the full picture: platform architecture, integrations, conversion strategy, and multi-channel expansion, all working together.
Today, 25 specialists help brands turn their ecommerce operation from a bottleneck into a scalable growth channel. Over 170 clients have trusted us to rebuild underperforming stores, connect fragmented tech stacks, optimise conversion paths, and launch into new channels with confidence. From platform re-architecture to full multi-channel rollouts, we bring the kind of end-to-end expertise that only comes from doing this work every single day.
What We Do
We help online brands sell more, convert better, and scale without the growing pains. From store builds to multi-channel expansion, here’s what we do.
🎯 Ecommerce Strategy & Launch
Go live with a store that’s built to sell, not just look good. We handle platform selection, store architecture, and launch planning so your business starts on a foundation designed for growth from day one.
🛒 Store Development & Customisation
Get a storefront that works exactly the way your business needs it to. Our team builds and customises across Shopify, WooCommerce, BigCommerce, Magento, and other leading platforms, from bespoke themes to custom functionality that sets you apart.
🔄 Platform Migration & Integration
Switch platforms or connect your tools without losing sales. We manage complex migrations and integrate your store with payment gateways, ERPs, inventory systems, marketing tools, and fulfilment providers into one seamless operation.
🚀 Conversion Optimisation & Growth
Turn more visitors into buyers and more buyers into repeat customers. We optimise everything from product pages and checkout flows to upsell strategies and retention campaigns, using real data to drive every decision.
🛡️ Ecommerce Managed Services & Support
You focus on your products. We keep your store running. Our managed services cover platform maintenance, performance monitoring, security updates, and responsive support so nothing slows you down during peak season or any other day.
Why Choose ECOM360
The Voice Behind ECOM360
Rebecca leads the editorial direction at ECOM360, bringing nearly a decade of experience in ecommerce operations, digital retail strategy, and online merchandising.
She spent her early career working hands-on with online brands, helping them launch stores, fix leaky funnels, and figure out why traffic wasn’t turning into revenue. The technical side came naturally. But the questions she kept hearing from founders and marketing leads were rarely technical. They wanted to understand the why behind what was working, explained in a way that helped them make better decisions without needing a developer in the room. Rebecca became the person who could connect the dots between platform mechanics and business outcomes, and that ability eventually shaped her move into editorial.
At ECOM360, Rebecca works alongside our development and growth teams, turning real client results and live store data into content that’s practical and immediately actionable. Her editorial rule is clear: if it hasn’t been proven in a live store environment, it doesn’t make it onto the page.
Our Editorial Process
At ECOM360, we hold our content to the same standard we hold our client stores: it has to convert. Every article, guide, and resource is written by experienced ecommerce professionals and shaped under Rebecca’s editorial oversight to reflect real performance data and proven strategies, not surface-level tips.
To further sharpen quality, selected content may be refined using internal AI-assisted tools. This step exists purely to improve readability, structure, and clarity. It never replaces expert thinking or original insight.
Terms of Service & Privacy
You can find our terms and conditions here and our privacy policy here.
Get In Touch
We’d love to hear from you. Drop us a line at [email protected] or fill out our contact form and we’ll get back to you within 24 hours.
Address
ECOM360
12448 Flatlands Ave #1027
Brooklyn, NY 11239
United States